Knowledge BaseFaulting application spoolsv.exe, version 6.0.6002.18294
W P Staff asked 7 years ago

Error Message:

Faulting application spoolsv.exe, version 6.0.6002.18294, time stamp 0x4c6a9898, faulting module ZSR.dll, version 6.20.1625.0, time stamp 0x462fd713, exception code 0xc0000005, fault offset 0x0001f979, process id 0×678, application start time 0x01cb913c72fd76b0.

1 Answers
W P Staff answered 7 years ago
  1. Go to Start type cmd then right click on cmd and Run as administrator
  2. Black box will open type following in
  3. net stop spooler Press enter
    del /S /Q c:\windows\system32\Spool\Printers\* Press enter
    net start spooler Press enter
  4. Now try to print again