Knowledge BaseExchange NDR #< #5.5.0 smtp SonicWall
W P Staff asked 6 years ago
Bounceback error:

#< #5.5.0 smtp;552 MS-Office file containing VBA macros found inside of the email> #SMTP#

1 Answers
W P Staff answered 6 years ago

This is a feature of SonicWall’s gateway antivirus. SonicWall TZ180 running the Standard 3.8.0 OS.

1. Login to the SonicWall
2. Security Services
3. Gateway Antivirus
4. Configure Gateway AV Settings
5. Check the box that says “Disable SMTP Responses”

Additionally, select the SMTP section under Protocols, and uncheck ” Restrict Transfer of MS-Office type files containing macros (VBA 5 and above).” I unchecked all three on that page, as we have redundant mail antivirus in place for this client anyway.