Error 2738 could not access VBScript run time for custom action. -

Knowledge Base › Error 2738 could not access VBScript run time for custom action.

0 Vote Up Vote Down

W P Staff asked 7 years ago

Get the following error when i try to install SQL 2008

1 Answers

0 Vote Up Vote Down

W P Staff answered 7 years ago

Some report this issue occurring after McAfee removal, in this case use this tool.
Download the removal tool from:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

If the above solution does not work, try the following alternative steps:
If you are using 32-bit version of Windows:

Run Command Prompt as administrator:

Start Menu -> All Programs -> Accessories
Right click on Command Prompt and select Run as administrator

Type the following command in the prompt: reg delete “HKCU\SOFTWARE \Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f, then hit Enter.
Next, you must also type the following command: c:\windows\system32\regsvr32 vbscript.dll, then hit Enter.

If you are using 64-bit version of Windows:

Run Command Prompt as administrator:

Start Menu -> All Programs -> Accessories
Right click on Command Prompt and select Run as administrator

Type the following command in the prompt: reg delete “HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f, then hit Enter.
Next, you must also type the following command: c:\windows\syswow64\regsvr32 vbscript.dll, then hit Enter.